Tag Operations

Tag Operations

More on Operational DNA – Keeping your Documentation Procedures up to Date

Tags: , , , , , Advance, Advice, Assess, Business Process Management, Documentation
photo credit: kevin dooley via photopin cc

photo credit: kevin dooley via photopin cc

“We had some great documentation but it is now out of date from all the changes we made in the past years”

Sounds familiar?

How many times do we put the effort into constructing something only for the projects we run to invalidate it. This is especially the case with operational documentation. Organisations get it in place for a whole host of reasons but so many just ignore updating it when they run a project which becomes a false economy as the update job will happen at some time. Once they are established in a job, the organisation forgets that useful asset and ignores it when they make changes to the way they work. Read More

Why Operational Documentation Really Matters

Tags: , , , , , Assess, Assure, CIO, Organization

photo credit: Christmas w/a K via photopin cc

It might not seem straightforward, but the benefits of having an up to date and accurate business process documentation are much more imperative than you may think. The need for a proper operational package can be driven by different organizational triggers and objectives. Some common scenarios include:

Regulatory compliance: Highly regulated industries (e.g. financial services) more than others require strict compliance in terms of documenting your business processes. This task then becomes mandatory and cannot be ignored – it’s not a “nice to have” process. Read More