Clients
cibsys branch services are already in place for customers throughout Europe, including Dresdner Bank, Amber and Co, Dexia Equites, Aspro Ocio and the Body Shop.
Our branch services product team specialises in providing IT support for small to medium sized offices with less than 50 to more than 500 staff across Europe.
Infrastructure Services to Branches and Subsidiaries
If you have your own IT team in a small branch office you are probably wasting money!
Ask yourself if you have:
‣excess staff just to provide back up cover for absences?
‣excess staff as specific skills are not needed all the time?
‣do generalist staff struggle to complete specialist tasks?
‣demotivated staff with no career growth in a small team?
Is this the best use of your headcount and money?
‣what could you do with headcount and budget released from the offices?
‣how much could you save if your resources were shared with a partner?
© cibsys 2009
Our Approach
We can provide fast and effective service for:
‣Help desk and user support
‣Email, blackberry and messaging installation & services
‣Desktop PC and communications support & installations
‣Bespoke system application support
‣Network and system configuration & monitoring
‣Bespoke branch system development & maintenance
Our IT centre in Madrid is located in one of the most cost-effective locations in Europe for IT staffing. From here we can provide backup support & monitoring, and despatch specialists to complement the local branch teams.
By using a combination of centralised and local service, and by sharing resources between customers we are able to achieve savings of over 40% on branch support costs for clients compared to using their own teams. Where needed we can work with you to take over existing staff contracts, or hand over from existing suppliers.
cibsys has the expertise to reduce your european branch IT support costs whilst improving the services and support to your users.
“cibsys down the wire support has saved us money for no loss of service.”
COO, European Group.
corporate, investment and banking systems