Business Process Management

Business Process Management

From Start-ups to Scale-ups: The Process gap

Tags: , , , , , Advance, Business, Business Process Management, Process Design
photo credit: Hamed Saber via photopin cc

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As the Financial Service revolution gains traction, FinTech start-ups can soon expect a period of rapid growth.
Scaling up however, is no piece of cake. Technical challenges aside, a company’s processes should also be re-assessed for compatibility with any additional operational capacity. Unsurprisingly, process problems – or gaps – are a common sight in young businesses trying to expand in scale or scope, regardless of which field they operate in. Read More

Implement a Robust Change Management Process

Tags: , , Advice, Assess, Business Process Management
photo credit: Hamed Saber via photopin cc

photo credit: red11group via photopin cc

Change management is a loaded term. Too often, it’s viewed as interchangeable with project management activities, such as training and communication. Sometimes it gets a somewhat superfluous reputation because it draws on the “people side of things” rather than more measurable and technical aspects of change. Other times, it gets confused with IT change management – or version control. Read More

More on Operational DNA – Keeping your Documentation Procedures up to Date

Tags: , , , , , Advance, Advice, Assess, Business Process Management, Documentation
photo credit: kevin dooley via photopin cc

photo credit: kevin dooley via photopin cc

“We had some great documentation but it is now out of date from all the changes we made in the past years”

Sounds familiar?

How many times do we put the effort into constructing something only for the projects we run to invalidate it. This is especially the case with operational documentation. Organisations get it in place for a whole host of reasons but so many just ignore updating it when they run a project which becomes a false economy as the update job will happen at some time. Once they are established in a job, the organisation forgets that useful asset and ignores it when they make changes to the way they work. Read More

5 Steps to Embedding Operational Documentation in the DNA of Your Organisation

Tags: , , , , , Advice, Business Process Management
photo credit: kevin dooley via photopin cc

photo credit: kevin dooley via photopin cc

So you are embarking on an operational documentation review. The reasons can vary: an upcoming audit, a standardization mandate from above, or more efficient knowledge transfer. No matter what the case, the task doesn’t exactly scream “sexy” but it needs to be done and it needs to bring solid results. Read More